FAQQ&A
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- What is the capacity?
- Capacity: 2 ~ 5 people
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- What time is check-in and check-out?
- Check-in: 3;00 PM ~ 6:00 PM
*If you arrive after 6:00 PM, please inform us in advance.
Check-out: ~ 10:00 AM
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- Is it possible to use your facility as a day trip?
- I am afraid our facility is currently available only for overnight stays.
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- Is it possible to change the number of guests and plan?
- Yes. It is possible to change them until 3 days before your stay.
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- How many days in advance can I make a reservation?
- We accept reservations for both the meal-inclusive and Sudomari plans until 6:00 PM on the day before your stay.
Please contact us about reservations after the deadline.
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- Can minors stay without an adult?
- If minors would like to stay at our facility without a parent, a parental consent form is required, so please download, complete and bring the “Parental Consent Form for Minors Staying Without a Parent.”
Click here for “Consent Form for Minors Staying Without a Parent”
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- What are the payment methods?
- We accept cash, credit cards, and QR code payments such as PayPay at our facility.
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- Are there cancellation fees?
- Yes. A cancellation fee will be charged for cancellations made due to personal reasons.
・14 days before: 50 %
・7 days before: 80 %
・On the day / No-show: 100 %
*If our facility decides to close due to bad weather, no cancellation fee will be charged.
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- Are there accommodations fees for children?
- Elementary school students: 50 % of the adult rate
Children under elementary school age:
With bedding – 50 % of the adult rate
Without bedding – Free
Junior high school students and older: Adult rate
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- Is it possible to get to your facility without taking a boat?
- Yes. You can get to our facility by car or public transportation.
If you use public transportation, we offer a free shuttle service from Hinase Station.
For details, please check the Access section at the bottom of this page.
*Advance reservation for the shuttle service is required. For details, please refer to the Q&A section about the service.
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- Do you offer a shuttle service?
- Yes. Our shuttle service is available from Hinase Station, our facility’s nearest station.
The shuttle times are as follows:
・Pick-up (Hinase Station → Our facility)
1st... 2:55 PM
2nd... 3:55 PM
3rd... 4:55 PM
4th... 5:30 PM
・Drop-off (Our facility → Hinase Station)
1st... 9:00 AM
2nd... 9:30 AM
3rd... 10:00 AM
*Please note that there may be other passengers on the same shuttle.
*The shuttle reservations are accepted on a first-come, first-served basis. If a shuttle reaches its capacity, we may ask to take another one at a different time.
*Due to the limited number of shuttle vehicles, we may ask you to change your preferred shuttle time depending on the number of people in your group.
*It is approximately a 10-min drive from Hinase Station to our facility.
- Do you offer a shuttle service?
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- What amenities do you have?
- For details, please check “Guest Room Details” on theRoom page.
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- Do you provide tableware?
- Yes. We prepare them for the number of guests.
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- Is it possible to have a BBQ and meal even if it rains?
- Yes. The private BBQ space is an all-weather type.
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- Do you have Wi-Fi?
- Yes. It is available at each tent.
- Do you have Wi-Fi?
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- Do you have an air conditioner and heater?
- Each tent is equipped with them.
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- Is there a bathroom and restroom?
- Yes. Each building is equipped with a shower room, restroom and washroom.
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- Is the pool heated?
- It is not heated, so it may not available when it is cold. However, the shimmering water creates an extraordinary and relaxing atmosphere for you.
Please have a luxurious time you can experience only here.
Additionally, guests staying in a room with a private sauna can use the pool as a cold bath even in winter.
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- Is there a smoking area?
- I am afraid smoking is not allowed inside the tent, BBQ hut, or shared spaces.
However, there is a designated area for smoking.
- Is there a smoking area?
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- Until when can I order meals?
- You can add and change meals until 6:00PM on the day before your stay.
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- I have food allergies. Is it possible to accommodate them?
- It may be difficult to provide a complete elimination diet, but we will do our best to accommodate your needs, so please contact us in advance to discuss them.
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- Is it possible to bring my campfire table and stove?
- I am afraid bringing fire-causing devices is not allowed. Thank you for your understanding.
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- Is it possible to order only breakfast?
- Yes, it is.
If you would like to order only breakfast, please add a BBQ grill from options. Thank you.
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- Do you sell food and beverages?
- At the administration building, we sell soft drinks, alcoholic beverages, snacks and instant noodles.
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- Is it possible to bring my pets?
- I am afraid we cannot accommodate pets.
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- Can one adult stay with two children?
- Yes. One adult can stay with two or more elementary school children.
When making a reservation, please enter two elementary school students as one adult.
In that case, please mention that in the comments section.
- Can one adult stay with two children?
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- Is it possible to enjoy fishing?
- You can enjoy fishing at the nearby coast.
- Is it possible to enjoy fishing?
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- Is it possible to take a tour of your facility?
- For safety reasons, we ask that only guests staying at our facility enter our facility.
However, you can take a tour of some part of our facility from 1:30 PM to 2:30 PM.
